Privacy Policy

Beta version. Last updated November 10, 2026.

LOLO helps you write resumes and cover letters. To do that it has to store and process what you give it. This page explains what that involves, in plain language.

What LOLO stores

• Your account: your email address, the name you choose to show, and a securely hashed password. LOLO never sees or stores your password in readable form.
• Your work: the messages you send, LOLO's replies, the text read from resumes and job descriptions you provide, the drafts LOLO writes, your edits, and short notes LOLO keeps within a chat so it does not ask the same question twice.
• Usage records: how many requests you have made, how long they took, how much AI processing they used, and your message balance.
• Error records: when something fails, LOLO records an error code, timings, and a reference number. These records do not contain your messages or documents, and they are deleted after 90 days.

Uploaded files are read in your browser. LOLO stores the text it reads from them, not the original file.

How your information is used

Only to provide LOLO: to sign you in, generate replies and documents, save your work so you can return to it, enforce message limits, and find and fix faults. LOLO does not sell your information, show advertising, or build marketing profiles.

Services that process your information

• Supabase hosts LOLO's database and sign-in system. Your account and your work are stored there.
• OpenAI generates LOLO's replies. When you send a message, the relevant parts of your chat, including resume and job-description text, are sent to OpenAI to be processed under its API terms.
• Jina AI Reader retrieves the text of a public job posting when you give LOLO a link. Only the link is sent. Your resume, identity, and account details are not.
• Google is used only if you choose to export to Google Docs. LOLO can create that document in your Google Drive and cannot see your other files.
• jsDelivr delivers two code libraries your browser needs. Like any website host, it sees your IP address when your browser requests them.

Cookies and browser storage

LOLO uses your browser's storage to keep you signed in and to remember your chosen theme. It does not use advertising or cross-site tracking cookies.

How long information is kept

Your chats and documents are kept until you delete them or delete your account. Deleting a chat removes its messages, drafts, and saved document text. Deleting your account removes all of it.

Your choices

• Delete any chat from its menu in the sidebar.
• Delete your account from Profile. This cannot be undone.
• Change your displayed name in Profile, and reset your password from the sign-in screen.
• Ask for a copy of your information, or ask a question about it, using the contact details below.

Security

Connections to LOLO are encrypted. Every chat, message, and document is tied to one account, and the database itself refuses requests for another account's data. No system is perfectly secure, so avoid putting information in a resume that you would not share with an employer, such as government ID numbers.

Children

LOLO is not intended for anyone under 16.

Changes to this policy

LOLO is in beta and this policy will be updated as the service develops. The date at the top shows the latest version.

Contact

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